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CompTIA 220-1201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Hardware | 27% | - BIOS/UEFI and firmware - PC hardware and peripherals - CPU and expansion cards - RAM types and installation - Peripheral devices and connections - Storage devices (HDD, SSD, NVMe) - Power supplies and connectors |
| Topic 2: Networking | 20% | - Network troubleshooting - IP addressing and subnetting basics - Network protocols and services - Network configurations - Network hardware and devices - Network connectivity |
| Topic 3: Hardware and Network Troubleshooting | 26% | - Network troubleshooting - Printers and multifunction devices - Common symptoms and root causes - Troubleshooting methodology - Hardware troubleshooting - Mobile device troubleshooting |
| Topic 4: Mobile Devices | 15% | - Mobile device management (MDM) - Cellular connectivity and settings - Mobile device configuration - Mobile device synchronization - Mobile device troubleshooting |
| Topic 5: Virtualization and Cloud Computing | 12% | - Cloud connectivity and configuration - Virtual machine concepts - Cloud concepts and models (IaaS, PaaS, SaaS) - Virtualization fundamentals - Cloud and virtualization troubleshooting |
CompTIA A+ Certification Exam: Core 1 Sample Questions:
Which of the following combinations of specifications and frequencies delivers the greatest speed and compatibility for lot devices?
- A. Band 2.4GHz
- B. A and 5GHz
- C. N and 2.4GHz
- D. G and 5GHz
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All VoIP phone users at a call center report that they get distorted audio and drops in conversations during peak working hours. A technician updates the firmware on the phones, but the issue persists. Which of the following should the technician do next?
- A. Ask the network team to check the VLAN for QoS.
- B. Reset the phones to factory settings and provision them.
- C. Replace all the patch cables.
- D. Verify that the users' extensions are in the correct call groups.
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Which of the following is used to verify if a NIC port can send and receive data?
- A. Network tap
- B. Cable tester
- C. Loopback plug
- D. Toner probe
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An end user is having trouble printing from an application. The text on the page is unreadable.
However, the application prints successfully from a newer computer. Which of the following should be done next?
- A. Adjust the print tray.
- B. Update the printer driver.
- C. Reinstall the printer.
- D. Change the toner.
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Which of the following statements best summarize managed vs unmanaged switches? (Choose two)
- A. Managed switches have more features
- B. Unmanaged switches start working as soon as they are plugged in to the network
- C. Managed switches require no configuration
- D. Managed switches consume less power
- E. Unmanaged switches have more security capabilities
- F. Unmanaged switches are generally more expensive
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