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CompTIA 220-1202 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Operational Procedures | 21% | - IT service management
|
| Topic 2: Operating Systems | 28% | - macOS, Linux, and Chrome OS basics
|
| Topic 3: Software Troubleshooting | 23% | - Mobile device troubleshooting
|
| Topic 4: Security | 28% | - Network and application security
|
CompTIA A+ Certification Exam: Core 2 Sample Questions:
1. A user's smartphone has stopped connecting to corporate Wi-Fi networks. The user has tried restarting the phone, but the issue persists. The device indicates full signal strength but fails to obtain an IP address during connection attempts. The user also notes that the smartphone can still connect to cellular data without any issues. Which of the following is the most likely cause of the connectivity issue?
A) Malfunctioning Wi-Fi antenna
B) DHCP server failure
C) Outdated smartphone firmware
D) Insufficient Wi-Fi signal strength
2. A client provides a large spreadsheet to a business analyst for review. When the analyst attempts to open the spreadsheet, the system freezes until the application crashes. Which of the following should a technician do next?
A) Run a malware scan on the file received from the client.
B) Review event logs for error messages relating to the application.
C) Perform an upgrade on the spreadsheet application.
D) Validate that the file extension of the shared spreadsheet is compatible.
3. A user cannot log in to their computer. A technician confirms that the user's account is unlocked and resets their password. The technician tries logging in with the new credentials but gets a trust relationship error. Which of the following should the technician do next?
A) Replace the Ethernet cable.
B) Verify that there is network connectivity.
C) Log in with a different account.
D) Rejoin the device to the domain.
4. After installing a new video card in their workstation, a user reports that the workstation randomly crashes. The user updates the drivers according to the manufacturer's recommendation, but the issue persists. Which of the following steps should a technician take next to troubleshoot the issue?
A) Install third-party graphics drivers for better stability.
B) Add additional fans for cooling.
C) Check the anti-malware software for recent activity.
D) Review system logs for error messages.
5. Which of the following commands can a technician use to view the contents of a single file on a Linux terminal?
A) cat
B) chmod
C) sudo
D) ls
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: A |
