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Avaya 61451T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Call Features and Applications | - Core call handling features
|
| Security and Survivability | - System security
|
| User, Station, and Endpoint Management | - User management
|
| Dial Plan and Call Routing | - Dial plan configuration
|
| System Administration and Configuration | - Initial system setup
|
| System Architecture and Core Components | - Avaya Aura Communication Manager architecture overview
|
| Trunking and Connectivity | - External network integration
|
| Maintenance, Monitoring, and Troubleshooting | - System monitoring
|
Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
Which major types of telephone stations are hosted by Communication Manager?
- A. IP, PSTN, and ISDN
- B. Softphone, Deskphone, and Smartphone
- C. Digital, Analog, and Wireless
- D. Mobile, Satellite, and VoIP
Which of the following best describes the role of Avaya Aura Communication Manager in a converged network?
- A. It functions solely as a voice mail server
- B. It only supports IP telephony services
- C. It manages both real-time and non-real-time communication services
- D. It acts only as a gateway for data networking
How does the Call Center ACD feature benefit a business using Communication Manager?
- A. By encrypting all calls routed through the ACD
- B. By efficiently routing calls based on agent availability and skill level
- C. By automatically locking stations that are not in use
- D. By reducing the need for direct user interaction
What major advantage does applying a Class of Restriction (COR) offer to an enterprise using Communication Manager?
- A. It increases the bandwidth available to high-priority users.
- B. It helps in managing user permissions effectively.
- C. It reduces the cost of calls by optimizing routes.
- D. It simplifies the user interface for all users.
Which common troubleshooting commands are used in Communication Manager?
- A. save, backup, restore
- B. traceSM, status station, list trace
- C. add, change, remove
- D. restart, reboot, shutdown
