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BOMI International CAP-2101-20 Exam Syllabus Topics:

BOMI International RPA Capstone Experience Sample Questions:

1. The owner of a building wants feedback from building occupants regarding building services. What is the MOSTeffective way for the property manager to collect this information?

A) Install a suggestion box in the lobby.
B) Implement a tenant satisfaction program.
C) Contact tenants on an ad hoc basis.
D) Conduct a facility condition assessment.

2. A property management team was just hired to manage a property on behalf of a new client. After the team gathers data, such as long-term capital goals, leasing goals, and ownership goals, what is the BEST course of action to proceed?
Options:

A) Summarize in a memo to ownership.
B) Summarize information to property management leadership.
C) Summarize in a certified letter with read receipt.
D) Summarize information to property management team.

3. An investment firm with an in-house property management department announced plans to build a new Class A commercial office tower. The firm has asked the design architect to consult with the property management team to select a building automation system (BAS). The property manager advised the architect to choose a system that provides the greatest degree of flexibility for hiring service contractors. Which type of BAS achieves this goal?

A) Local area network (LAN) system
B) Direct digital control (DDC) system
C) Proprietary system
D) Open protocol system

4. The partnership plans to address the requirements to return the asset to its former position in the marketplace. What is the FIRST step to help achieve this goal?
Options:

A) Host a broker open house to introduce the partnership's plans for the building.
B) Enroll the building in the EPA's Energy Star Program to validate the building's energy efficiency.
C) Place an advertisement in the local business press detailing the intentions of the partnership.
D) Open the building to public tours to display ideas and encourage feedback.

5. A newly hired property manager is working on completing several employee reviews and knows there are several ways this can be accomplished. The reviewer would like to assess the employees based on quality of work and job knowledge. Which of the following is theBESTway to accomplish this?

A) Critical incident
B) Graphic-rating scale
C) Behaviorally anchored rating scale (BARS)
D) Checklist method

Solutions: