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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Skills and Positioning | - Qualifying customer needs - Demonstrating value to clients - Positioning HP Lifecycle Services - Building and presenting the business case |
| Service Registration and Delivery | - HP Care Pack attachment rules - HP Channel Services Network (CSN) registration |
| HP Lifecycle Services Overview | - HP Protect Services - HP Renew Services - HP Collaborate Services - HP Fix Services - HP Set Up Services - HP Optimize Services |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
Question 1
An HP Power Services Partner needs to prepare a proposal for a customer interested in HP Lifecycle Services.
The customer has specific considerations and has asked the Partner to prepare separate proposals based on different variables.
What should the Partner use to create a business case for this customer?
A. Al-based insights on the customer's industry available from HP TechPulse
B. The Value Management Office tool at ecosystems.US
C. A virtual reality (VR) environmental demo
D. HP presentation materials at HP Sales Central
Question 2
Match the HP Deployment Service with the service it provides.
Question 3
You want to attach HP Fix Services to a deal with a new customer.
Which questions should you ask to determine the pain points that the customer is experiencing? (Select two.)
A. How do you decide when to acquire or retire the company's personal systems?
B. How much employee productivity is lost to device downtime due to failure or damage?
C. Do you currently have a security strategy in place for your PCs and other devices?
D. What does the company's roadmap for growth over the next ten years look like?
E. What percentage of your budget is allocated to new hardware acquisition?
F. How do you deal with hardware support when employees are working remotely?
Question 4
An HP Partner is closing a deal with an existing enterprise customer for purchase of new hardware with HP Lifecycle Services attached. The customer contact is leaving for a month-long vacation the day the deal closes.
What is an important detail that the Partner should consider regarding this deal?
A. Registration must be performed within 10 days from the day the service is sold
B. The Partner must input order details through the HP Channel Services Network portal within five business days of closing the deal.
C. Delivery of the hardware must be scheduled within 30 days after the service is sold
D. The Partner must complete the registration process by using the hyperlink sent in an email
Solutions:
| Question 1 Answer: B | Question 2 Answer: Only visible for members | Question 3 Answer: B,F | Question 4 Answer: B |
