Salesforce NP-Con-102 Q&A - in .pdf

  • Exam Code: NP-Con-102
  • Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • Updated: Aug 21, 2026
  • Q & A: 127 Questions and Answers
  • PDF Price: $59.98
  • Printable Salesforce NP-Con-102 PDF Format. It is an electronic file format regardless of the operating system platform.
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Salesforce NP-Con-102 Q&A - Testing Engine

  • Exam Code: NP-Con-102
  • Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • Updated: Aug 21, 2026
  • Q & A: 127 Questions and Answers
  • Install on multiple computers for self-paced, at-your-convenience training.
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Salesforce NP-Con-102 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Analytics and Reporting15%- Data Insights
  • 1. Analyze fundraising and program metrics
  • 2. Track nonprofit impact measurements
- Reporting and Dashboards
  • 1. Build nonprofit-specific reports
  • 2. Configure dashboards for stakeholders
Topic 2: Solution Design32%- Nonprofit Cloud Architecture
  • 1. Evaluate Salesforce Nonprofit Cloud solutions
  • 2. Assess third-party application options
  • 3. Recommend Salesforce Platform capabilities
- Business Process Alignment
  • 1. Map customer requirements to data models
  • 2. Align nonprofit workflows with platform features
- Industries Common Features
  • 1. Recommend OmniStudio usage
  • 2. Configure Data Processing Engine
  • 3. Use Action Plans and Dynamic Assessments
Topic 3: Nonprofit Cloud Setup22%- Feature Enablement
  • 1. Enable Nonprofit Cloud features
  • 2. Assign permission sets and licenses
- Program and Case Management
  • 1. Set up case management functionality
  • 2. Configure program management
- Stakeholder Management
  • 1. Configure address management
  • 2. Configure person accounts
  • 3. Manage relationship objects
Topic 4: Nonprofit Implementation Strategy11%- Nonprofit Business Processes
  • 1. Explain common nonprofit organization requirements
  • 2. Understand business value mapping
  • 3. Identify nonprofit implementation strategies
- Implementation Project Management
  • 1. Align implementation goals with customer outcomes
  • 2. Manage project lifecycle activities
Topic 5: Integration and Data Management20%- System Integration
  • 1. Recommend API and middleware solutions
  • 2. Integrate external nonprofit systems
- Data Management
  • 1. Manage duplicate records
  • 2. Apply data governance strategies
  • 3. Import and cleanse nonprofit data
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management. What should the consultant discuss with the nonprofit?

A) Program Management Module has custom objects for calendars and activities.
B) Case Management has a custom object for tracking goals.
C) Case Management requires Experience Cloud licenses.
D) Program Management Module can track Case Plans and Action Items.


2. The System Administrator at a nonprofit organization is assigning permission sets to users for the organization's new Nonprofit Cloud implementation. The organization needs some of its staff to have read- only access to the Fundraising and Grantmaking objects. What should the Administrator use to limit the access?

A) Muting permission sets
B) Restriction Rules
C) Sharing Rules


3. A nonprofit organization has a successful company match donation process. The development team wants to attribute the grouped check to the company, but also ensure that individual donors are credited for their individual match. How should the organization accomplish this goal in Nonprofit Cloud?

A) Record the company as the donor on the Gift Transaction of the grouped check. Create a Gift Designation for each individual donor and their respective amounts.
B) Record the individual as the donor on the Gift Transactions for their respective amount of the grouped check. Create a Gift Soft Credit for the company on each of those gifts.
C) Record the company as the donor on the Gift Transaction of the grouped check. Create a Gift Soft Credit for each individual donor and their respective amounts.


4. A nonprofit organization wants to give specific users the ability to upload gift acknowledgement templates in Nonprofit Cloud for Fundraising. What should be assigned to the users?

A) The FundraisingAccess and DocGen User permission sets
B) The FundraisingAccess and DocGen Designer permission sets
C) The OmniStudio User permission set


5. A nonprofit receives a donation from a family foundation. What should the consultant recommend to ensure the donation is reflected on the family's household record?

A) Add an Account lookup field on the Payment for the Opportunity for the household.
B) Use Account Soft Credits to credit the household.
C) Add an additional Account lookup field on the Opportunity for the household.
D) Use a GAU Allocation to credit the donation to the household.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: B

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