Pegasystems PEGAPCLSA86V1 Value Pack (Frequently Bought Together)

Client XYZ Corp implemented Pega Customer Service.
A customer service representative (CSR) needs to launch multiple applications to manually update information to keep dam synchronized across systems. The applications are built in different technologies, decreasing the CSR's efficiency in handling customer requests. The client has a requirement to launch all applications from the PLCJA Customer service application. The client requires that data Mows to and from the Pega Customer Service application to the other applications used by the CSR. Changes made in any one of the systems is reflected in other relevant systems. This results in the CSR handling customer requests more efficiently and spending less time manually updating dependent applications.
Which Pega capability do you recommend to support this requirement?

• A. Use Robotic Desktop Automation.
• B. Use Robotic Process Automation.
• C. Use SOAP/REST services to update the information.
• D. Use SQL connectors to update the data.

Inconsistent formatting of phone numbers is causing, usability issues. You hnvo been asked to enh interface to ensure all phone numbers are automatically reformatted consistently.
Which two options incorporate best practices for applying the required formatting? (Choose Two)

• A. Configure an Edit Input rule.
• B. Configure a Custom Control.
• C. Configure an Edit Validate rule.
• D. Configure a Declare Constraint rule.

XYZ, Inc. is multinational software interested in deploying a worldwide application as soon as possible. The application currently does not have requirements that depend on its user's geographical region. An outside consultant suggested that the application initially be generated with a framework and implementation layer.
Which three questions do you ask to validate the outside consultant's recommendation? (Choose Three)

• A. Is there an intent to market the framework layer to other companies?
• B. Can the framework layer instead consist of multiple built-on applications?
• C. How many languages and locales must the application eventually support?
• D. Is there a reason why this decision cannot be made at a later time?
• E. What is the name of the first division or region that uses the application?

A shipping case needs to wait n specific time period before progressing in its flow. The developer is considering using ;i wait shape or an assignment with an SI A to perform this (unction.
Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)

• A. Adjust the case urgency when the assignment is created.
• B. Automatically bypass locking when the assignment is created.
• C. Present a custom UI form to the user while waiting to expire.
• D. Manually step past the waiting point prior to the designated time.

A purchase order application allows users in their work group to read and write purchase request cases. When the total amount exceeds usd10,000 however, only the work group manger can read and write the case. Select two configuration that satisfy the requirement.(choose two)

• A. Configure conditional access in Access Manager to read and write a purchase request case when the amount is less than USD 10.000.
• B. Add a privilege to the case type class that is conditionally granted when the purchase request amount is less than USD 10.000.
• C. Use a reads access control policy with a condition that verifies the amount is less than USD10.000.
• D. Configure the worklist to only display purchase requests greater than USD10.000 for the work group manager.