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Cisco 500-051 Exam
This exam validates the Candidate ability to design a Cisco unified contact center express system development, implement a Cisco unified contact center express system and operate a Cisco unified contact express system. Enterprise-level contact centers using the Cisco Unified Contact Center Enterprise (CCE) solution require highly qualified support engineers to design, implement, configure, and troubleshoot for maximum performance and minimum downtime.
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Read the Cisco 500-051 Certification Exam Requirements below
There are no prerequisites for the Cisco 500-051 exam.
Read the registration procedure of the Cisco 500-051 Certification Exam
In order to apply for the Cisco 500-451, You have to follow these steps Step 1: Visit to Pearson VUE Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for Cisco 500-451 Certifications Exam Step 4: Select Date, time and confirm with a payment method
Read the Cisco 500-051 Certification Exam formate below
- Length of Examination: 60 minutes
- Format: Multiple choices, multiple answers
- Number of Questions: 45-55 questions
- Passing score: Cisco does not publish the passing score for its exams
- Language: English
Cisco 500-051 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Administration & Troubleshooting | - Basic troubleshooting of UCCX deployments - Monitoring and reporting |
| Topic 2: UCCX System Overview & Architecture | - Cisco Unified Contact Center Express concepts and components - System architecture and deployment models |
| Topic 3: Implementation of UCCX Features | - Contact routing, queues, and scripts - Configuring system services and agents |
