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Cisco 642-145 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Call Control and Features | - Call admission control
|
| Cisco Unified Communications Architecture | - Dial plan implementation
|
| QoS and Voice Optimization | - Quality of Service mechanisms
|
| Voice Gateway and Protocol Integration | - VoIP protocols
|
| Voicemail and Unified Messaging | - Cisco Unity integration
|
| Troubleshooting and Maintenance | - System monitoring
|
