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Salesforce AP-207 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design | 36% | - Validate data model fitment - Define security and data access model - Understand deployment tools and best practices - Define future state architecture - Design future state business processes - Map Energy and Utilities Cloud components to requirements |
| Implementation | 38% | - Post-sales process enablement - Order Capture setup - Industry-specific component setup - Data migration and integration - Contract management configuration - Product and pricing configuration - Initial setup and configuration - License and access management |
| Discovery | 13% | - Document customer business needs, value and vision - Identify gaps between requirements and standard capabilities - Understand current state architecture |
| Test and Deploy | 13% | - User acceptance testing management - Testing strategy and scenario design - Deployment planning and execution |
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
1. An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?
A) Configure Prince Quote (CPQ)
B) Service Cloud
C) Contract Lifecycle Management (CLM)
D) Energy and utility Base
2. Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?
A) Metadata API
B) SSO data access
C) Streaming data API
D) Omnichannel data access
3. An energy company offers multiple products to its industrial and commercial customers. They need to create a quote for a customer for multiple sites.
How would a consultant meet this business requirement?
A) Create a Master quote, create group(s). add the quote group members, add products, and apply to the group.
B) Create quotes for each individual site and add products, then run multi-site batch jobs.
C) Create an opportunity, add products to it. then submit it to the MultiAppHandler class
D) Create a multi-site quote, add members to the quote, and add products for each site
4. An energy company wants to send to its customers various types of communication via digital channels. Which is the preferred cloud that works in conjunction with Energy and Utilities Cloud to achieve mass communication9
A) Marketing Cloud
B) Sales Cloud
C) Communications Cloud
D) Service Cloud
5. An energy company is an energy retailer with a global presence. They require a solution that can generate, redline, and manage contracts.
Which of the following Energy and Utilities Cloud solutions can be used?
A) Energy and Utilities Cloud - Sales and Service
B) Energy and Utilities Cloud - Document Generation S
C) Energy and Utilities Cloud = Configure Price Quote (CPQ)
D) Energy and Utilities Cloud - Contract Lifecycle Management
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: D |
