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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
| Topic 2: Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
| Topic 3: Integrations | <8% | - End-to-end integration scenarios - Integration with SAP and third-party systems |
| Topic 4: Architecture and Administration | 11% - 20% | - Architectural components of SAP FSM - Company settings, permissions, and business rules configuration |
| Topic 5: Master Data Management | <10% | - Components and data model of MDM - Create, maintain, and integrate master data |
| Topic 6: Crowd Workforce | <8% | - Concept and benefits of Crowd Service - Manage crowd workforce assignments |
| Topic 7: Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
| Topic 8: Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
| Topic 9: Customer Self-Service | <8% | - Self-service portal and process flow - Service request creation and execution |
SAP Certified - SAP Field Service Management Sample Questions:
Question 1
The standard, built-in logic of Field Service Management can be changed.
Choose the correct answer.
A. True
B. False
Question 2
What is the primary purpose of the RISE with SAP Methodology Dashboard?
Choose the correct answer.
A. To develop marketing strategies
B. To monitor financial performance
C. To foster resilient business processes and extensions
D. To facilitate employee training programs
E. To view and assess system adherence to Clean Core principles
Question 3
What dimension of an ERP system comprises sequences of actions arranged in an end-to-end flow?
Choose the correct answer.
A. Processes
B. Integrations
C. Extensions
D. Operations
E. Data
Question 4
The partner manager manages jobs in the crowd workforce marketplace.
Choose the correct answer.
A. True
B. False
Question 5
Which of the following features in SAP Field Service Management can be supported by artificial intelligence?
There are three correct answers.
A. Creating activity summaries
B. Predicting assignment duration
C. Filtering on the planning list
D. Filling smartforms
Solutions:
| Question 1 Answer: B | Question 2 Answer: E | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: A,B,C |
