PECB ISO-14001-Lead-Auditor Value Pack (Frequently Bought Together)

As a third-party auditor, you are leading a surveillance audit of ABC, an organisation that designs and manufactures a wide range of electric home appliances.
The first interview of the audit is with the Design Manager (DM). This was not your original plan, but the DM had to leave ABC as soon as the interview was over, and you agreed to see her first.
You: Reviewing the list of significant environmental aspects, I did not see any related to the use of the products by customers or their final disposition.
DM: We identified those aspects, but when determining their significance, none of those aspects was significant. You can see here the related documented information.
Considering that you have just started the audit and would need to interview other ABC personnel, which six of the following issues would provide you with further information on the answer given by the Design Manager?

• A. Applicable legal requirements.
• B. Evaluation of compliance.
• C. Roles and responsibilities.
• D. Previous audit reports from the certification body.
• E. Identification of requirements of interested parties.
• F. Management review.
• G. Internal audits.
• H. Criteria to assign significance to impacts.
• I. End-of-life disposal by customers.
• J. Minutes of the Safety Committee.
• K. Provision of information to customers.
• L. Scope of the EMS.

Which one of the following options describes the main purpose of a Stage 1 audit?

• A. To check for legal compliance by the organisation
• B. To get to know the organisation
• C. To compile the audit plan
• D. To determine readiness for Stage 2

Which two of the following phrases would apply to " audit criteria " ?

• A. Auditor competence
• B. ISO 14001 requirements
• C. Financial objectives
• D. Nonconformity report
• E. Audit conclusions
• F. Management policy

Whistlekleen is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of Head Office and are sampling environmental performance measurement. You find that
80 per cent of failures to meet performance criteria originate from five shops in the same region. Most of these failures relate to the release of volatile organic compounds (VOCs) that exceeded regulations. The Environmental Manager tells you that these are the oldest shops in the organisation. The cleaning equipment needs replacing but the organisation cannot afford it at the moment.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
When reviewing the nonconformity report files, you find that the organisation is facing a legal dispute with the environmental authority over multiple breaches of environmental legislation.
Select the three best options for how this dispute should be handled by the organisation through its EMS.

• A. Offer to compensate employees for possible health implications.
• B. Advise the authority that the faulty equipment will be maintained more often.
• C. Give an explanation to the authority of what went wrong.
• D. Advise the authority that timely corrective action will be taken.
• E. Conduct an internal enquiry to establish who is to blame.
• F. Investigate changing the cleaning process to use chemicals with lower VOC content.
• G. Monitor VOC emissions to ensure compliance with legal requirements.
• H. Ask to settle the court case by negotiation with the authority.

In the case of ISO 14001 EMS audits that follow the recommendations of ISO 19011, which two of the following statements are true?

• A. An audit on an external provider may also be referred to as a third-party audit.
• B. EMS auditors do not need to evaluate the organisation ' s capability to respond to and recover from disruptive incidents.
• C. The audit plan should consider the effect of the audit activities on the auditee ' s processes.
• D. Second-party audits are conducted by certification body auditors with experience in evaluating legal compliance.
• E. Internal auditors can audit their own work.
• F. The frequency of internal audits is determined based on the environmental importance of the processes concerned.