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Salesforce Salesforce-Data-Cloud Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Act on Data | 18% | - Process automation and triggering - Attribute usage and management - Troubleshooting activations - Activation concepts and use cases |
| Data Cloud Overview | 18% | - Architecture and ecosystem - Core concepts and terminology - Business value and use cases |
| Segmentation and Insights | 18% | - Calculated vs streaming insights - Insight implementation - Segment membership analysis - Segment creation and configuration |
| Identity Resolution | 14% | - Identity use cases - Unified profile creation - Matching and reconciliation rules - Conflict resolution |
| Data Ingestion and Modeling | 20% | - Transformation and mapping - Data validation and inspection - Ingestion from various sources - Data modeling best practices |
| Data Cloud Setup and Administration | 12% | - Permissions and access control - Data spaces and configuration - Data streams and data bundles - Monitoring and maintenance tools |
Salesforce Data Cloud Accredited Professional Sample Questions:
Data Cloud receives a nightly file of all ecommerce transactions from the previous day.
Several segments and activations depend upon calculated insights from the updated data in order to maintain accuracy in the customer's scheduled campaign messages.
What should the consultant do to ensure the ecommerce data is ready for use for each of the scheduled activations?
- A. Ensure the segments are set to Rapid Publish and set to refresh every hour.
- B. Use Flow to trigger a change data event on the ecommerce data to refresh calculated insightsand segments before the activations are scheduled to run.
- C. Ensure the activations are set to Incremental Activation and automatically publish every hour.
- D. Set a refresh schedule for the calculated insights to occur every hour.
Correct Answer: B 🗳️
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A finance company that uses Data Cloud wants to simplify how its users can view all the various channels a customer engages with Which feature should the consultant recommend to meet this requirement?
- A. Use Data Cloud to connect with analytic tools, like Tableau.
- B. Use Data Cloud to ingest data from various available data sources.
- C. Use calculated insights to determine when and how to engage with various customers.
- D. Create segments based on the ingested data and insights to activate in Marketing Cloud.
Correct Answer: A 🗳️
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A consultant notices that the unified individual profile is not storing the latest email address.
Which action should the consultant take to troubleshoot this issue?
- A. Verify and update the email address in the source systems if needed.
- B. Check if the mapping of DLO objects is correct to Contact Point Email.
- C. Remove any old email addresses from Salesforce CRM.
- D. Confirm that the reconciliation rules are correctly used.
Correct Answer: D 🗳️
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Cumulus Financial (CF) wants to target loyal and engaged customers. When a platinum tier customer visits their Investment pages more than three times in a 24-hour period, CF wants to Immediately Send an email that offers a private consultation.
What should a consultant recommend for this business requirement?
- A. Rapid segment to a data action journey in Marketing Cloud Engagement
- B. Standard segment with activation into Marketing Cloud Engagement
- C. Calculated insight with a data action to a Marketing Cloud Engagement transactional email
- D. Streaming insight with a data action into a journey in Marketing Cloud Engagement
Correct Answer: D 🗳️
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A consultant at Northern Trail Outfitters is attempting to ingest a field from the Contact object in Salesforce CRM that contains both yyyy-mm-dd and yyyy-mm-dd hh:mm:ss values. The target field is set to Date datatype.
Which statement is true in this situation?
- A. The target field will only hold the time part and ignore the date part.
- B. The target field will throw an error and store null values.
- C. The target field will only hold the date part and ignore the time part.
- D. The target field will be able to hold both types of values.
Correct Answer: C 🗳️
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