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BCS TL01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Participative Leadership | 12.5% | - Team Engagement & Empowerment - Situational Leadership |
| Managing Team Performance | 17.5% | - Definition of Performance - Coaching for Performance - Development of Competence - Setting Performance Objectives - Evaluating Performance - Situation-Behaviour-Impact Model |
| Leadership | 10% | - Leadership Theories - Definition of Leadership |
| Managing Time and Priorities | 10% | - The Time Management Matrix - Managing Time - Identifying Priorities |
| Team Leadership | 15% | - Action Centred Leadership - Responsibilities of the Team Leader - Leadership Styles |
| Leading Teams Through Change | 10% | - Communicating Change - The Change Curve - Impact of Change - Implementing Change |
| Emotional Intelligence | 5% | - Strategies for Developing Emotional Awareness - Concept of Emotional Intelligence (EQ) - Emotional Intelligence Competencies - Building Trust |
| Positive Communication | 20% | - Influencing - Thomas-Kilmann Conflict MODE Instrument - The Betari Box - Communication Styles - Mehrabian's Rule |
