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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Usability Evaluation Methods and Techniques | 25% | - Inspection methods: heuristic evaluation, cognitive walkthrough - Inquiry methods: surveys, interviews, focus groups - Usability testing: planning, preparation, execution, analysis |
| Fundamentals of Usability Evaluation | 20% | - Evaluation types: inspection, testing, inquiry - Human-centered design process - Goals, metrics and measurement |
| Risks in Usability, UX and Accessibility | 15% | - Project and product-level risks - Impact analysis and mitigation - Identification and classification of risks |
| Basic Concepts of Usability, UX and Accessibility | 15% | - Business value and objectives - Definitions and core principles - Relationship between usability, UX and accessibility |
| Accessibility in Usability Evaluation | 15% | - Standards: WCAG, ISO 9241, EN 301 549 - Inclusive design considerations - Evaluating compliance and accessibility barriers |
| Usability Test Planning and Reporting | 10% | - Stakeholder communication - Documenting results and recommendations - Test strategy and plan design |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Which of the following statements best describe Rapid Iterative Testing and Evaluation?
- A. Testing is quantitative
- B. Testing happens on a regular basis, e.g. each Monday
- C. Testing focuses on instant redesigns and confirming made changes
- D. Testing is informal and many potential users can be accessed
Correct Answer: C 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).
Usability reviews aim to identify potential usability problems based on certain criteria. Which of the following is a reasonable criterion for a usability review?
- A. Usability standards
- B. Statutory Code of Practice
- C. Functional requirements
- D. Opinion of the management
Correct Answer: A 🗳️
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Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?
- A. The "analyze"-part
- B. The "evaluate"-part
- C. The "design"-part
- D. The "iterate"-part
Correct Answer: D 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).
How can the approach for conducting user surveys be summarized best?
- A. Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
- B. Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
- C. Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
- D. Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
Correct Answer: B 🗳️
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