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HP HP2-I17 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Industry Trends and Business Drivers | - Market Trends
|
| Topic 2: Sales Skills and Objection Handling | - Consultative Selling
|
| Topic 3: HP Printing Value Proposition | - Differentiators and Competitive Positioning
|
| Topic 4: HP Printing Portfolio Knowledge | - HP LaserJet Portfolio
|
| Topic 5: Customer Needs Analysis | - Business Requirements Identification
|
| Topic 6: Printing Solutions and Services | - Workflow and Document Solutions
|
HP Selling HP Printing Hardware 2020 Sample Questions:
1. How are HP Print Support Services offered?
A) Customers with Premium Service contracts made directly with HP can add HP Print Support Services to their existing contract.
B) HP Print Support Services are included in print deals that also include extended warranties.
C) Customers can purchase HP Print Support Services as an HP Care Pack or on a standard contract.
D) HP Print Support Services are available at no additional cost upon approval of HP Financing.
2. A large Insurance company needs to address their security compliance requirements and proactively identify security gaps in their fleet of printers. The chief technology officer said the company needs recommendations on how they can reduce their risk and improve compliance. Which HP service meets these requirements and offers a hands-on demonstration of how the company can check up to 30 covered security controls?
A) HP Baseline Security Assessment
B) HP Print Security Advisory & Retainer Service
C) HPWebJetadmin
D) HP JetAdvantage Security Manager
3. An SMB customer has been printing in mono but is considering switching to color printing. With which trend does this change in thinking correspond?
A) consolidation of IT tools
B) shift to As-a-Service
C) a demand for multi-functional printers (MFPs)
D) digitizing paper-based processes
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: C |
