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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Group Development | ~17% | - Group formation and stages
|
| Teams and Team Building | ~17% | - Team types and effectiveness
|
| Organizational Culture | ~17% | - Culture definition and components
|
| Performance Evaluation | ~17% | - Evaluation systems and methods
|
| Leadership | ~17% | - Leadership theories and styles
|
| Behavioral Influences | ~17% | - Individual behavior drivers
|
WGU Organizational Behavior (GTO1, C715) Sample Questions:
1. What is an aspect of cross-functional teams that makes them difficult to manage?
A) Cross-functionality fluctuates too frequently.
B) Cross-functional leaders prevent team members from making their own decisions.
C) Team leaders cannot ensure that team members are located in the same work unit.
D) It takes time to build trust and teamwork among people with different experiences and perspectives.
2. A project team was formed to complete a specific project. At the end of the first 6 months, the team was unable to deliver the results. The main cause was several team members spending significant time mistakenly working on the same tasks. Which role of a team lead is most useful in the given case?
A) Planner
B) Coordinator
C) Motivator
D) Controller
3. Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?
A) Virtual teams
B) Self-managed teams
C) Production teams
D) Problem-solving teams
4. An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?
A) Studies demonstrate that environment influences behavior but has no influence on personality.
B) The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.
C) Personality and behavior are based solely on environmental factors.
D) Environment is the single element in determining an individual's behavior.
5. What is a characteristic employed by transactional leaders?
A) Provides vision and sense of mission
B) Promises rewards for good performance
C) Instills pride and gains trust
D) Promotes intelligence and rationality
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: B |
