Updated Sep-2021 Test Engine to Practice Test for CSA Exam Questions and Answers!
ServiceNow Certified System Administrator Certification Sample Questions and Practice Exam
NEW QUESTION 51
What is the master table that contains a record for each table in the database?
- A. [sys_db_object]
- B. [sys_master_db]
- C. [sys_object_db]
- D. [sys_master_object]
Answer: A
NEW QUESTION 52
What is the purpose of flagging an article in a knowledge base?
- A. To mark an article to read later.
- B. Allow a user to submit feedback about an article
- C. Reporting an error
Answer: B
NEW QUESTION 53
What defines conditions that are evaluated against users to determine which users can create, read, write, and
retire knowledge articles.
- A. User Criteria
- B. User info
- C. User conditions
- D. User permissions
Answer: A
NEW QUESTION 54
Access Control rules may be defined with which of the following permission requirements? (Choose three.)
- A. Scripts
- B. User Criteria
- C. Conditional Expressions
- D. Assignment Rules
- E. Groups
- F. Roles
Answer: A,C,F
NEW QUESTION 55
When working on a form, what is the difference between Insert and Update operations?
- A. Insert saves changes and remains on the form, Update saves changes and exits the form
- B. Insert saves changes and exits the form, Update saves changes and remains on the form
- C. Insert creates a new record and Update saves changes, both exit the form
- D. Insert creates a new record and Update saves changes, both remain on the form
Answer: C
NEW QUESTION 56
What is the primary application used to load data into ServiceNow?
- A. Service Level Management
- B. System Update Sets
- C. Configuration
- D. System Import Sets
Answer: D
NEW QUESTION 57
What is a way that you can mark a knowledge article for review?
- A. Flag article
- B. Review
- C. Bookmark
- D. On Hold
Answer: A
NEW QUESTION 58
What refers to an application or system that accesses a remote service or another computer system, known as a
server?
- A. Client
- B. Script
- C. Server
- D. Policies
Answer: A
NEW QUESTION 59
The baseline Service Catalog homepage contains links to which of the following components?
- A. Record Producers, Order Guides, and Catalog Items
- B. Order Guides, Item Variables, and flows
- C. Record Producers, Order Guides, and Item Variables
- D. Order Guides, Catalog Items, and flows
Answer: A
NEW QUESTION 60
What displays a set of records from a table?
- A. Panel
- B. View
- C. List
- D. Dashboard
Answer: C
NEW QUESTION 61
When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?
- A. Anti-signals
- B. Stability signals
- C. Long-term signals
- D. Non-signals
Answer: A
NEW QUESTION 62
Which section of the ServiceNow UI allows you to perform a global search?
- A. Banner frame
- B. Content frame
- C. Application Navigator
- D. List pane
Answer: A
NEW QUESTION 63
What is NOT an example of a UI Action?
- A. list Buttons
- B. Related Links
- C. Form buttons
- D. Search
Answer: A
NEW QUESTION 64
IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as
- A. a connection
- B. an action
- C. an integration step
- D. a spoke
Answer: D
NEW QUESTION 65
What is a Record Producer?
- A. A Record Producer is a type of a Catalog Item that allows users to create task-based records from the
Service Catalog - B. A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests
- C. A Record Producer is a type of Catalog Item that is used for Requests, not Services
- D. A Record Producer creates user records
Answer: A
NEW QUESTION 66
Reports can be created from which different places in the platform? (Choose two.)
- A. List column heading
- B. View / Run module
- C. Metrics module
- D. Statistics module
Answer: A,B
NEW QUESTION 67
Which of the following allows a user to edit field values in a list without opening the form?
- A. List Editor
- B. Edit Menu
- C. Form Designer
- D. Data Editor
Answer: A
NEW QUESTION 68
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