Microsoft AB-620 Q&A - in .pdf

  • Exam Code: AB-620
  • Exam Name: Designing and Building Integrated AI Agent Solutions in Copilot Studio
  • Updated: Aug 23, 2026
  • Q & A: 133 Questions and Answers
  • PDF Price: $59.98
  • Printable Microsoft AB-620 PDF Format. It is an electronic file format regardless of the operating system platform.
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Microsoft AB-620 Q&A - Testing Engine

  • Exam Code: AB-620
  • Exam Name: Designing and Building Integrated AI Agent Solutions in Copilot Studio
  • Updated: Aug 23, 2026
  • Q & A: 133 Questions and Answers
  • Install on multiple computers for self-paced, at-your-convenience training.
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Microsoft AB-620 Exam Syllabus Topics:
SectionWeightObjectives
Test, deploy, and manage agents20–25%- Deploy and manage agent lifecycle
  • 1. Prepare solutions for deployment
  • 2. Monitor usage, performance, and health
  • 3. Implement application lifecycle management (ALM)
  • 4. Update, version, and retire agents
- Test and validate agent performance
  • 1. Measure accuracy, relevance, and safety
  • 2. Create test cases and evaluation datasets
  • 3. Debug and resolve errors or unexpected behavior
Build and extend agents in Copilot Studio40–45%- Implement advanced capabilities
  • 1. Implement computer-use and advanced action agents
  • 2. Configure retrieval-augmented generation (RAG)
  • 3. Customize models and prompt engineering
  • 4. Add tools, actions, and automation
- Integrate with services and systems
  • 1. Connect to APIs, custom connectors, and Dataverse
  • 2. Implement multi-agent solutions and orchestration
  • 3. Integrate with Microsoft Foundry and MCP servers
  • 4. Connect to Microsoft 365, Azure, and external enterprise systems
- Develop agent flows and logic
  • 1. Create and modify conversation flows
  • 2. Use Power Fx expressions and functions
  • 3. Design adaptive cards and user interfaces
  • 4. Implement conditional logic and branching
Plan and configure agent solutions30–35%- Configure agent foundations
  • 1. Configure knowledge sources and data connections
  • 2. Set up environment variables and configuration settings
  • 3. Define topics, triggers, and conversation flows
  • 4. Design agent identity, personality, and instructions
- Plan an agent solution
  • 1. Evaluate security, compliance, and data privacy considerations
  • 2. Identify business requirements and use cases
  • 3. Plan channels and deployment options
  • 4. Define responsible AI and governance strategy
Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. Hotspot Question
A company uses an agent that invokes an agent flow to exchange information during a conversation.
The company requires that the agent send data into the flow and receive structured results back from the same flow run. To support this business need, the flow must be configured to do the following:
- Capture the data provided by the agent.
- Return data results to the agent.
You need to configure the flow so that it can exchange data with the agent.
What should you configure for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.


2. An agent needs to call an external REST API that isn't available as a pre-built connector, and the API requires OAuth 2.0 authentication. What should you create?

A) A generative answers node
B) A new environment variable only
C) A Power Automate flow with anonymous authentication
D) A custom connector with an OAuth 2.0 authentication type


3. Drag and Drop Question
A company has an existing custom connector that is approved and available in the environment.
A builder wants an agent in Copilot Studio to call the connector during a conversation to retrieve information from an internal system.
To meet the business needs, the solution must meet the following requirements:
- The agent must make the connector available for topic steps.
- The agent must run the connector call with a valid connection.
- The connector call must receive the required input values at runtime.
You need to configure the agent so the custom connector can be used as a tool.
What should you configure for each requirement? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


4. A company uses an agent in Copilot Studio that produces structured responses using a reusable instruction template. The responses follow the required tone and format. During a compliance review, the team discovers that the responses were generated using a model that is not on the approved list.
The company requires that the reusable instruction template continues to be used and the model used for prompt-driven responses meets governance requirements.
The solution must ensure that prompt-driven responses are generated using an approved model.
You need to configure the solution that meets the requirements.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A) Ensure the reusable instruction template is the one applied to the agent that generates the structured response.
B) Publish the agent so that the model used by prompt-driven responses is updated automatically.
C) Add a line to the instruction template that requires the agent to use only approved models when generating responses.
D) Configure Azure AI Search as the grounding source so the approved model requirement is enforced during response generation.
E) Enable citations so generated responses can be traced and comply with governance requirements.


5. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
An agent uses a flow that calls an external service which can occasionally fail or time out.
When a failure occurs, the agent must meet the following requirements:
- Must not terminate silently.
- Must send a notification containing the error details.
You need to configure the agent flow so that failures are handled in a controlled and predictable way.
Solution: Retry the failing action without handling failure.
Does the solution meet the goal?

A) Yes
B) No


Solutions:

Question # 1
Answer: Only visible for members
Question # 2
Answer: D
Question # 3
Answer: Only visible for members
Question # 4
Answer: A,B
Question # 5
Answer: B

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