Google Workspace Administration Training Course
It is a 5-day long course that delivers the content required for you to establish Google Workspace best practices for the organization including how to use the features in the admin console to manage access to the services and monitor Google Workspace operations. Once you start taking this course, you will be able to create and configure the new Google Workspace account and explore different options for provisioning thanks to presentations, hands-on labs, and demonstrations that will help you practice well before taking the actual exam. You will also get detailed knowledge about the services to meet your needs using different parts of the organization. Moreover, this training program gives you familiarity with SSO options available for the organization. The candidates also learn about how to implement measures to protect the organization from phishing, malware attacks, spoofing, and spam.
Reference: https://cloud.google.com/certification/collaboration-engineer
Professional Collaboration Engineer Exam Details
This exam is 2 hours long and comes in English and Japanese. It is worth noting that you have to pay $200 to register for the exam. After that, on the appointed day, you will get access to the test, the questions of which are presented in the format of multiple select and multiple choice. There is no formal prerequisite for this exam and you can either take the online proctored exam or at the testing center near you. However, to be eligible, it is recommended to have 3+ years of industry experience along with 1+ years of Google workspace experience. Beyond that, you can get extensive knowledge about Google Workspace integration, collaboration, and adoption by preparing for the exam.
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Google Professional-Collaboration-Engineer Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Managing Mail | - Configuring routing and delivery settings - Troubleshooting mail flow and issues - Managing groups and distribution lists - Implementing compliance and security policies |
| Topic 2: Controlling and Configuring Google Workspace Services | - Configuring Gmail, Calendar, Drive, Meet, and other core services - Managing service rollout and feature releases - Integrating with third-party applications - Enabling/disabling services for users and OUs |
| Topic 3: Configuring and Managing Content Access | - Setting file sharing and permissions - Enforcing content policies and rules - Managing data security and loss prevention - Configuring Google Vault for retention and compliance |
| Topic 4: Advancing Google Workspace Adoption and Collaboration | - Promoting best practices and user training - Automating workflows with Apps Script and APIs - Designing custom collaboration solutions - Measuring adoption and satisfaction |
| Topic 5: Planning and Implementing Authorization and Access | - Configuring security settings and 2-step verification - Managing SSO and third-party identity integration - Designing and implementing access policies - Managing API and application access permissions |
| Topic 6: Monitoring Organizational Operations | - Analyzing operational data - Troubleshooting service and performance issues - Using audit and usage reports - Setting up alerts and notifications |
| Topic 7: Configuring and Managing Endpoint Access | - Configuring network and access controls - Enforcing device policies and security rules - Managing apps and extensions - Managing mobile devices and Chrome OS |
| Topic 8: Managing User, Resource, and Shared Drive Lifecycles | - Synchronizing directories with LDAP/Active Directory - Provisioning and deprovisioning accounts - Managing organizational units and structure - Configuring and managing Shared Drives and resources |
