Pegasystems PEGAPCDC86V1 Q&A - in .pdf

  • Exam Code: PEGAPCDC86V1
  • Exam Name: Pega Certified Decisioning Consultant (PCDC) 86V1
  • Updated: Aug 18, 2026
  • Q & A: 60 Questions and Answers
  • PDF Price: $59.98
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Pegasystems PEGAPCDC86V1 Q&A - Testing Engine

  • Exam Code: PEGAPCDC86V1
  • Exam Name: Pega Certified Decisioning Consultant (PCDC) 86V1
  • Updated: Aug 18, 2026
  • Q & A: 60 Questions and Answers
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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Channels10%- Real-time containers
- Email offer delivery
- Third-party integration
Topic 2: Engagement Policies13%- Create engagement strategies
- Define engagement policies
Topic 3: Contact Policy and Volume Constraints13%- Outbound volume limiting
- Tracking periods for policies
- Prevent action overexposure
Topic 4: AI and Arbitration8%- Action arbitration logic
- AI-based prioritization
- Business rule prioritization
Topic 5: Next-Best-Action Concepts8%- Define starting population
- One-to-one customer engagement
- Contact center value optimization
- Always-on outbound fundamentals
Topic 6: Decision Strategies25%- Design and build decision strategies
- Implement eligibility rules
- Simulate and test strategies
- Use predictive models
Topic 7: Actions and Treatments15%- Web offer presentation
- Define and manage customer actions
- Outbound action configuration
Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. What is the name of the property that is automatically recomputed for each decision component?

A) Order
B) Propensity
C) Rank
D) Priority


2. When a customer is offered an action that they already accepted, this is because_________.

A) the customer intent was captured incorrectly
B) there are no suppression rules defined
C) the strategy is not customized to exclude previously accepted offers
D) the actions are filtered based on eligibility


3. Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.
The company is introducing a new data plan.
To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?

A) Customer relevancy and business profitability
B) Offer the new retention plan for all customers in a certain region
C) Maximize customer churn for low-value customers
D) Meet the quarterly targets regardless of customer needs


4. In Pega Customer Decision Hub, the characteristics of an action are defined by using

A) plain text
B) banners
C) logos
D) properties


5. U+ Bank, a retail bank, wants to include offer related images in the emails that they send to their qualified customers.
As a decisioning consultant, what best practice must you follow to include images in the emails?

A) Embed images in the email directly
B) Host images on an external server
C) Provide links to images in the email
D) Attach images to the email


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: D
Question # 5
Answer: C

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