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Salesforce MC-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics & Performance Insights | 8% | - Reporting and analytics
|
| Platform Setup & Governance | 13% | - Business Units and governance
|
| Agentforce & AI Innovation | 11% | - Predictive AI
|
| Consent | 13% | - Consent management concepts
|
| Data Modeling, Identity Resolution & Segmentation | 25% | - Data 360 data object concepts
|
| Campaign Design, Flow Orchestration & Content | 30% | - Messaging data sources
|
Salesforce Certified Marketing Cloud Next Consultant Sample Questions:
Question 1
Northern Trail Outfitters (NTO) runs a weekly promotional newsletter. NTO's Marketing Cloud Next Consultant has configured a record-triggered flow on the Lead object in Salesforce that fires when a lead clicks a specific product link in an email. The flow is meant to automatically opt the lead in to a product subscription using the Create Consent action, but the consent record consistently fails to create.
What should the consultant configure instead?
A. Add a Get Records element before the Create Consent action inside the same record-triggered flow to retrieve the Contact Point Email record, and use its ID as the input for the Create Consent action.
B. Replace the record-triggered flow with an audience flow using a segment of leads who clicked the product link, and use the Create Consent action inside that flow.
C. Create a Data 360-triggered flow on the Email Engagement Data Model Object (DMO), filtered on Clicks and the specific product link URL, and use the Send time Email Address field to create the consent record.
Question 2
Northern Trail Outfitters collects customer data from multiple sources. Analysis shows that the First Name field is most consistently and accurately populated in the Salesforce CRM data source, while data from other systems is less reliable. When creating a Unified Individual profile, the Marketing Cloud Next Consultant must ensure the first name from the CRM is always used if available.
Which reconciliation rule should the consultant use?
A. Most Frequent
B. Custom Reconciliation
C. Source Sequence
Question 3
Northern Trail Outfitters needs to update an individual's consent in near real time when a customer submits a web form.
Which solution should the Marketing Cloud Next Consultant recommend?
A. Use the Data 360 Ingestion API to ingest records into a data stream and map to the Subscription Consent Data Model Object (DMO).
B. Create an automation event-triggered flow that includes a Consent Request Flow element to update the customer's consent preferences.
C. Create a streaming data transform to map incoming form submissions to the Communication Subscription Consent Data Model Object (DMO).
Question 4
Northern Trail Outfitters wants to create a campaign targeting prospects. However, a marketer discovers that prospect records cannot be added as campaign members.
How should a Marketing Cloud Next Consultant explain this behavior?
A. Prospects must be represented as a lead or contact.
B. Prospects can be added as campaign members only after the campaign has been set to active.
C. Prospects can only be added as campaign members using an audience flow.
Question 5
Northern Trail Outfitters sends a promotional email weekly. The audience segment refreshes daily, although the source data is updated only once a week. Data 360 credit consumption is higher than expected.
What should a Marketing Cloud Next Consultant recommend?
A. Change the segment run mode to Do Not Schedule and configure the flow to republish the segment immediately before running the flow.
B. Configure an activation filter to include only records updated during the previous week while retaining the segment's refresh schedule.
C. Change the segment to a streaming segment so that membership is continuously updated before the weekly flow runs.
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: A |





