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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)

A) if older IP Office applications are to be supported
B) if all licenses will need to be renewed
C) if telephones need to be upgraded thereby increasing downtime
D) if hardware is compatible with the new version of IP Office
E) if telephones and system features have changed between loads

2. A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?

A) VoiceMail Pro must be part of the domain.
B) IP Office must be in a SCN.
C) The registry key is a string containing the name of the share.
D) The Workgroup name must be in each server.

3. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?

A) NCLI3033211234
B) Ns3033211234
C) NCID3033211234
D) Nss3033211234

4. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Upgrade Delta Server to the latest release using the IP Office Admin software.
B) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
C) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
D) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.

5. Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)

A) IP Office Manager
B) Avaya telephones
C) one-X Portal for IP Office
D) VoiceMail Pro Clint
E) one-X Portal

Solutions: