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HP HP2-B109 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Personal Systems Portfolio | - Consumer Devices
|
| Topic 2: Solutions and Ecosystem | - Sustainability and Lifecycle
|
| Topic 3: HP Printing Portfolio Overview | - InkJet and Laser Printing Technologies
|
| Topic 4: HP Selling Strategy and Value Proposition | - Competitive Positioning
|
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
Question 1
Your customer will be installing 100 Z1 workstations in a large room. Their current installation is so noisy that the users are complaining they cannot work effectively. How would you describe the approximate noise level these 100 workstations will make?
A. quieter than a washing machine/dishwasher, 42-53 db
B. quieter than traffic on a busy road, 80-90 db
C. quieter than a mosquito, 0 db
D. quieter than a calm room, like a library, 20-30 db
Question 2
Which serviceability benefit does the HP EliteBook 800 series offer?
A. tool-less serviceability
B. remote servicing support
C. a two hour on-site visit
D. a replacement device within two days
Question 3
Which statement best describes the key features of the OfficeJet Pro series?
A. OfficeJet Pro series printers require minimal maintenance and use half the number of cartridges as competing devices.
B. OfficeJet Pro series printers operate at twice the speed and half the cost of color laser printers.
C. OfficeJet Pro series printers reduce the carbon footprint by over 45%.
D. OfficeJet Pro series printers deliver outstanding efficiency and reduce energy costs by 30%.
Question 4
Your customer needs a rugged mobile workstation that can support up to five displays. Which product should you recommend?
A. HP ProBook800
B. HP Z230
C. HP ZBook15
D. HP EIiteBook800
Question 5
Which statements describe the business value of HP Web Jetadmin? (Select two.)
A. Many tasks can be automated so customers can effectively increase return on imaging and printing device investments and boost business productivity.
B. From a single software solution, customers can remotely install, monitor, maintain, troubleshoot, and secure their imaging and printing environment
C. Users can securely share files and send to SharePoint or similar folder types.
D. Print volumes can be centrally controlled, thereby reducing paper and ink costs.
E. Customers can automatically configure new devices through HP Web Jetadmin, reducing the amount of IT resources required.
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: A,B |





