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Avaya 3000.2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration | - System Deployment
|
| Applications and Services | - Communication Services
|
| Maintenance and Troubleshooting | - System Support
|
| Security and Administration | - Administrative Management
|
| SME Communications Solution Architecture | - Platform Overview
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?
- A. SIP calls will be routed on LAN 2 because "Open Internet" is a direct connection to the Internet.
- B. SIP Calls will be routed by the IP Office routing table.
- C. SIP calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
- D. SIP call will not be routed.
- E. SIP Calls will be routed by the IP Office NAT table.
Correct Answer: B 🗳️
What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 64s and 2 Combination (Combo) Cards?
- A. 184
- B. 120
- C. 148
- D. 240
Correct Answer: C 🗳️
Which three must be completed for an IP Office user to be counted in CCR as an agent?
(Choose three.)
- A. Force Account Code must be checked on the user's Supervisor tab.
- B. CCR Agent must be checked on the user's Supervisor tab.
- C. A valid CCR Agent license must be installed in the IP Office configuration.
- D. User must be a member of a hunt group.
- E. Forced Login Code must be entered on the user's Supervisor tab.
Correct Answer: B,C,E 🗳️
A potential customer has a requirement for the IP Office platform to monitor the state of extensions, trunk cards, and expansion modules. The customer would like to have any alarms emailed to an email address. What satisfies this requirement?
- A. SMDR
- B. SNMP
- C. IP Office Monitor
- D. System Status Application
- E. Voicemail Pro Client
Correct Answer: B 🗳️
A customer has opened up a new location in London that will have four employees. They want to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. The employees in London will use the New York City location for all outbound and inbound calls and want to be able to dial any extension at either location. What should you recommend for this customer?
- A. Install an IP500 with four IP phones in London and create a VPN connection between London and New York City with firewalls at both locations using double network address translations.
- B. Install an IP500 with four digital phones in London and use short codes to dial across the H.323 IP trunk to connect back to New York City.
- C. Install an IP500 with four IP phones in London and use the H.323 IP trunk for a SCN to connect back to New York City to dial out of New York City.
- D. Install an IP500 with four IP phones in New York City and use the H.323 IP trunk for a SCN to connect back to London to dial out of London.
Correct Answer: C 🗳️





