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Avaya APSS Unified Communications Online Test Sample Questions:

1. Avaya Aura Register Presence Services is a significant component of the Avaya Aura architecture. Your client contact, Barbara, wants to know why she would want that component since they already get presence information through their IM (Instant Messaging) application. Which of the following is a function of Avaya Aura Register Presence Services that you would discuss with Barbara?

A) Provides presence information from any application to all Avaya Flare* Experience users. It is required for the Avaya Flare* Experience
B) Will only acquire presence data from their IM application and share it among Avaya applications
C) Provides a scalable, high-performance presence aggregation service that collects and disseminates rich presence information between Avaya and other third-party end points.
D) Provides presence information only to and from Avaya applications and would not impact or affect their IM based presence information. It provides another source for presence information

2. Your client's LOB (line of business) manager, Edwin, like many clients, needs to do more with less. Which three capabilities show the Avaya Aura* ability to enhance user productivity? (Choose three.)

A) Contact users through click to call, click to email, etc.
B) Know a user's availability through presence functionality
C) Scale the system based on changing needs
D) Ensure secure communications
E) Reach a user wherever they are
F) Upgrade incrementally

3. You have convinced your Avaya Aura@ Communication Manager (CM) client, Jorge, to do in-house application development using Avaya ACE Release 3.0. Since he has multiple versions of CM deployed, Jorge calls and asks you, "What release of CM is required?" What would you tell Jorge?

A) 5.2 or later
B) 4.0 or later
C) 6.0 or later
D) 5.0 or later

4. A leading reseller (* Reseller*) of Avaya is invited by Avaya to attend a function organized to recognize the Reseller for its key contribution in increasing the revenue of Avaya's contact center technology ("CCT") suite of products from $1m to $3m over a 2 year period. The authorized representative of the Reseller is awarded a memento with an Avaya logo and a framed picture of Avaya CCT suite of products. Is it appropriate for the reseller to accept the memento and the picture from Avaya?

A) Yes, so long as it is acceptable under the Reseller's compliance policies. The items represent gifts of nominal value which are appropriate under Avaya*s policy.
B) No, the reseller should have declined the memento and picture from Avaya since accepting gifts of any kind is against Avaya's policy.
C) No. the items were given to improperly influence the reseller to help Avaya to further augment the revenue from CCT products

Solutions: