[Aug 20, 2024] Passing Key To Getting CIS-FSM Certified Exam Engine PDF
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Difficulty in Writing Certified Implementation Specialist - Field Service Management (CIS-FSM) Exam
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The price of the Certified Implementation Specialist - Field Service Management (CIS-FSM) certification is 150 USD. Students applying for the exam will get exam voucher after they complete the prerequisite course. Therefore, the students will have to pay for that course as well all the study materials they buy, including CIS-FSM exam dumps pdf. For more information related to the ServiceNow CIS-Field Service Management certified professional exam, please visit ServiceNow Website. CIS-FSM practice exams are the best source to prepare for this certification.
NEW QUESTION # 38
Assuming task-driven process lifecycle is enabled, how many work order tasks are required for a work order request?
- A. At least three tasks
- B. None are required
- C. At least one task
- D. At least two tasks
Answer: C
NEW QUESTION # 39
Field Service Management (FSM) is a solution for anything that uses which of the following? (Choose three.)
- A. Requests
- B. Skills
- C. Problems
- D. Incidents
- E. Time
- F. Locations
Answer: B,E,F
NEW QUESTION # 40
What does it mean when you set a work order task as an upstream task?
- A. The task cannot he started until any upstream tasks have been completed
- B. The task is dependent on another work order request
- C. The task must he completed before any downstream tasks can be started
- D. The downstream task must he approved before completing an upstream task
Answer: C
NEW QUESTION # 41
If you are using auto-routing or auto-dispatch, what must be set in system properties for precise time estimates?
- A. Latitude and longtitude for Google Maps API
- B. Geocoding for Google Maps API
- C. Distance Matrix for Google Maps API
- D. Private Key and Client ID for Google Maps API
Answer: A
NEW QUESTION # 42
Which operational role is responsible for managing field agent skills?
- A. wm_dispatcher
- B. wm_admin
- C. wm_manager
- D. wm_qualifier
Answer: C
NEW QUESTION # 43
What can be used to separate field service management data, processes, and administrative tasks into logical groupings called domains?
- A. Bucketing
- B. Domain separation
- C. Domain scheduling
- D. Groups
Answer: B
NEW QUESTION # 44
What scheduled job considers the tasks assigned to or accepted by agents on the current date and automatically enhances the routes for those tasks?
- A. Process Dynamic Scheduling Auto Assignment
- B. Calc Estimated Duration Assigned to
- C. Optimize Task Routing
- D. Show Auto Route
Answer: C
NEW QUESTION # 45
What state must a work order request be in to set dependencies for work order tasks?
- A. Approved
- B. Awaiting Qualification
- C. Draft
- D. Waiting Approval
- E. Qualified
Answer: B
NEW QUESTION # 46
As it pertains to time recording, what allows field agents to record beyond the standard 40 hours of time per week?
- A. Configure time sheet notifications for manager override
- B. Create a new time sheet policy for the specified field agents
- C. Configure the time sheet portal widget
- D. Activate the FSM with Time Recording plugin
Answer: B
NEW QUESTION # 47
What happens to a task that cannot be auto-assigned because of an impractical or missing location or because the task window cannot be scheduled?
- A. Constraints are overridden and the task is assigned
- B. The task is returned to the pending dispatch state
- C. Constraints are presented to dispatcher for override confirmation
- D. The task is set to the unassigned state
Answer: B
NEW QUESTION # 48
Location, skills, and availability are used to determine what?
- A. Customer preferred technicians
- B. Agent schedules
- C. The best field agent for a task
- D. Work order qualification
Answer: C
NEW QUESTION # 49
Dispatcher workspace looks at which calendar to auto-assign tasks to agents based on availability?
- A. Google calendar
- B. Team calendar
- C. Agent calendar
- D. Outlook calendar
Answer: B
NEW QUESTION # 50
What needs to be enabled in the field service configuration order to allow customers to digitally sign and confirm work orders?
- A. Signature Capture and PDF Order Summary
- B. Copy task work notes to request
- C. Work notes are required to close a task
- D. Managed documents and task activities
Answer: A
NEW QUESTION # 51
What is the recommended maximum number of tasks that can be selected when running dynamic scheduling manually?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: D
NEW QUESTION # 52
Where can you control the maximum number of tasks that can be selected when manually running dynamic scheduling?
- A. Central dispatch configuration
- B. Field service assignment configuration
- C. Dynamic scheduling system properties
- D. Dynamic scheduling configuration
Answer: D
NEW QUESTION # 53
What feature reorders an agent's tasks for the day as efficiently as possible, using either geolocation or straight-line estimation?
- A. Dynamic Scheduling
- B. Dispatch Workflow
- C. Route Optimization
- D. Appointment Booking
Answer: C
NEW QUESTION # 54
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