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IBM M9560-727 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Cloud & Service Management Solutions | - Solution capabilities
|
| Topic 2: Cloud and Service Management Portfolio Overview | - IBM Cloud and Smarter Infrastructure strategy
|
| Topic 3: Sales Opportunities and Qualification | - Sales methodology
|
| Topic 4: Competitive Positioning | - IBM differentiators
|
| Topic 5: Business Challenges and Customer Requirements | - Customer pain points
|
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
Question 1
Which of the following are top of mind issues for line of business owners?
A. Higher customer satisfaction
B. Virtualization optimization
C. Faster root cause analysis
Question 2
The Endpoint and Mobility Management portfolio of solutions and capabilities align with which IBM division?
A. Smarter Solutions
B. Cloud & Smarter Infrastructure
C. Collaboration Solutions
Question 3
How is the IBM APM portfolio changing to meet new market demands?
A. Extending platform coverage to include new languages, Ruby, Python and PHP
B. Flexible delivery options including on-premise. SaaS and hybrid.
C. All of the above.
D. Expanding the architecture to cover new workloads on the Cloud.
Question 4
Which of these best describes the IEM Lifecycle Management and the IEM Security & Compliance Solutions?
A. Two IBM products.
B. Two separate bundles of individual IEM (BigFix) modules, plus some additional solution-specific endpoint management capabilities.
C. Two pieces of technology in the same product.
D. Two single IEM (BigFix) modules that solve customer's endpoint management challenges.
Question 5
Why do customers need an orchestrator?
A. Provisioning play a key role, but is just one of many steps that must be automated
B. All of the above
C. Each customer has unique requirements to integrate with existing data center processes and tools.
D. Customers are looking for end to end automation of cloud service delivery to achieve greater returns
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: B |
