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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Software Troubleshooting | 36% | - Application errors and crashes - Network connectivity problems - Security-related troubleshooting - Operating system boot and performance issues |
| Security | 22% | - Malware prevention, detection and removal - Wireless and network security settings - Physical and logical security concepts - User authentication and permissions |
| Mobile Devices | 9% | - Mobile security and data management - Synchronization and connectivity - Android and iOS configuration |
| Operating Systems | 33% | - System utilities and command-line tools - Application installation and updates - File systems, storage and driver management - Windows installation and configuration |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. A technician, Anne, observes that a laser printer prints pages with toner scattered on the page that easily rubs off of the paper. Which of the following components has failed in the printer?
A) Transfer roller
B) Imaging drum
C) Fusing assembly
D) Duplexing assembly
2. A SOHO user has asked a technician to configure email functionality with a desktop email client. Which of the following protocols needs to be configured so the user can send email to other users?
A) SMTP
B) POP3
C) SNMP
D) ICMP
3. Which of the following methods provides digital security?
A) Bollards
B) Firewall
C) Biometrics
D) Mantrap
4. A bank is upgrading some clerical users' PCs. Which of the following would be the MOST appropriate method for erasing the data on the old PCs?
A) Quick format
B) Standard format
C) Drive degauss
D) Change the jumpers on the hard drive
5. On a mobile device, enforcing a policy that erases a device after a number of failed login attempts is used to prevent which of the following?
A) Man-in-the-middle attack
B) Brute forcing
C) Unauthorized application installations
D) Social engineering
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B |
