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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Visit Planning and Execution Configuration | 15% | - Configuration of Order Capture and Order Submission - Configuration of Visit Plans and Visit Plan Targets - Configuration of Photo Capture and Survey - Configuration of Visit Tasks and Task Types - Configuration of Promotion Checks and Promotion Details - Configuration of Inventory Checks and Product Listings |
| Admin and Configuration | 12% | - Mobile Configuration - Reports and Dashboards - User Setup and Permissions - Consumer Goods Cloud Data Model |
| Visit Execution | 23% | - Inventory Check and Product Listing - Visit Execution Process - Photo Capture and Survey - Visit Tasks and Task Types - Promotion Check and Promotion Details - Order Capture and Order Submission |
| Store Execution | 15% | - Store Survey and Feedback - Assortment Monitoring - Planogram Compliance - Store Execution Process |
| Store Execution Configuration | 12% | - Configuration of Assortment Monitoring - Configuration of Store Survey and Feedback - Configuration of Store Execution Process - Configuration of Planogram Compliance |
| Visit Planning | 23% | - Visit Planning Process - Territory Management - Visit Plan and Visit Plan Targets - Visit Schedule and Frequency |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
Which of the following three capabilities are available with Salesforce Maps Advanced to support Store Visit planning?
- A. Visit Prioritization
- B. Constraint based Routing
- C. Visit Windows
- D. Gantt-chart Routing
- E. Real-time Traffic-based Routing
Correct Answer: B,C,E 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).
A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to products that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?
- A. Create an In-Store Location called ' Frozen Food Aisle ' .
- B. Nothing as Product2 captures that the product is frozen.
- C. Create a picklist field called ' location ' to document the Frozen Food Aisle.
- D. Create a record type called ' Frozen Food Aisle ' on the retail store.
- E. Create a record type called ' Frozen Food Aisle on the task ' .
Correct Answer: A 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).
Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?
- A. Tableau CRM Modify All
- B. Tableau CRM Plus User
- C. Tableau CRM Growth
- D. Tableau CRM View
- E. CG Analytics User
Correct Answer: B,E 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).
Which three dashboards are natively available with Tableau CRM for Consumer Goods Cloud?
- A. Store Insights
- B. Inventory Performance
- C. Sales Rep Performance
- D. Category Insights
- E. Product Performance
Correct Answer: A,C,E 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).
Which step is required to link an Action Plan to a Visit record?
- A. Create an Action Plan based on the template where the template owners are the Sales Reps
- B. Activate the Action Plan
- C. Activate the Visit to generate Action Plan Tasks
- D. Create an Action Plan Template by specifying ' Visit ' as the target object and publish it
Correct Answer: D 🗳️
Explanation: Only visible for Test4Engine members. You can sign-up / login (it's free).





