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IBM C2040-417 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Kenexa Engagement Surveys | 35% | - Survey Administration
|
| Reporting and Analysis | 25% | - Standard and Custom Reporting
|
| Platform Fundamentals & Best Practices | 15% | - Action planning and improvement - System navigation and administration - Security and compliance |
| Kenexa Rewards Solutions | 25% | - Rewards and Recognition Fundamentals
|
IBM Kenexa Engagement and Rewards Fundamentals Sample Questions:
1. Your Survey Advantage client is interested in purchasing an additional standard benchmark and would like it to be available in their reporting tool.
How would you advise them?
A) The additional benchmark may confuse the managers and we do not recommend using more than one external comparison.
B) The additional benchmark can be incorporated into the tool but this may incur an additional cost.
C) The additional benchmark will need to replace the Trend option.
D) The additional benchmark will need to replace an existing demographic in the tool.
2. In Survey Advantage, can reminder emails only be sent out to people that have not submitted a survey?
A) Yes.this can be done under Edit Survey User Rights.
B) No, reminder emails cannot be sent out.
C) No.the system will only allow reminders to be sent to all participants.
D) Yes, this can be done under Activate Survey.
3. In the second year ofadministration, anAdvantage Survey client would like to administer the same questionnaire without any changes.
What is the most efficient way of creating this survey?
A) creating the survey from scratch.
B) copying they most recent survey questionnaire and modifying the content.
C) copying the client's previous year's survey
D) using the standard survey template and modifying the content
4. In Survey Advantage, which combination of reporting options will display the results of open-ended questions?
A) Online and Comments report
B) Excel and Comment report
C) Online and Excel report
D) PDF and Comment report
5. What is the most efficient way of creating a survey that will use the Core 38 Items and Sections for a Survey Advantage client?
A) Upload the survey items and sections automatically using excel and modify the content as needed.
B) Copy the existing survey template.
C) Copy the survey template from the last survey administered and modify it.
D) Create the survey from scratch using the items and sections the client has signed off on.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |
