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EMC E20-918 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Cloud Infrastructure Design | - Network design in cloud
|
| Cloud Operations and Optimization | - Monitoring and performance management
|
| Security and Governance | - Compliance and governance
|
| Cloud Computing Fundamentals | - Cloud service models
|
| Service Orchestration and Automation | - Service lifecycle management
|
EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:
An organization wishes to move toward a full ITaaS implementation. They have a good understanding of Service Oriented Architecture (SOA), but have not established the needed education, teamwork, and discipline to take them to full ITaaS implementation.
As their ITaaS consultant, you need to take them to the next level in the service orientation maturity model. What is the next level?
- A. Service Capable
- B. Service Aware
- C. Service Neutral
- D. Service Aligned
Correct Answer: B 🗳️
You are a cloud consultant recently assigned to help an international pharmaceutical manufacturer implement ITaaS. The company has a well-staffed, highly technical IT organization.
There are concerns that implementing ITaaS will be met with resistance, because the IT group may feel that their job security is threatened.
You are seeking an individual within the organization to fill the role of Executive Sponsor for the ITaaS transformation project. Which individual would be the best candidate to fill this role?
- A. The Vice President of Operations, who is a good communicator and understands ITaaS as it relates to the business
- B. A member of the Board of Directors, who holds a high enough position in the organization to drive change
- C. The CIO, who has close ties to the IT organization and is focused on emerging technologies for ITaaS
- D. A senior Finance executive with a familiarity of ITaaS, who is focused on cost savings possible with ITaaS
Correct Answer: A 🗳️
An enterprise company has a large, virtualized data center. They are currently auditing their servers to ensure they are in compliance with regulatory requirements.
Why would they choose to deploy VMware vCenter Configuration Manager?
- A. It ensures that virtual server performance will meet SLAs
- B. It maps applications quickly with agentless discovery across physical and virtual machines
- C. It maintains continuous compliance with out-of-the-box templates
- D. It automatically scans virtual machines for missing security patches and remediates them
Correct Answer: C 🗳️
An enterprise's IT department is transitioning to ITaaS. The IT department is developing a service management methodology. They are uncertain about how much of the measurement data should be stored, and for how long. One consideration is the trade-off between storage cost and data granularity.
What would you, the cloud architect, recommend as a best practice?
- A. Keep more granular data than just peaks and averages. This allows a higher level of monitoring at reasonable cost, given deduplication and compression.
- B. Keep only peaks and averages for a longer period of time. This minimizes query time, protection, and recovery issues.
- C. Store as much monitoring data as possible given cost constraints. This enables future diagnosis and offers visibility into SLA compliance.
- D. Keep all raw data, given that storage costs are relatively low.
Correct Answer: B 🗳️
Refer to Scenario 1 below.
An IT department is offering 50 Service Offerings in their service catalog to meet all the application developers' needs. Many of the variants have a very small number of associated instantiations. A "big data" platform is offered and being actively utilized by a team of data scientists.
All services are sourced from within the private cloud. The developers are able to customize the platform's compute, storage, protection and network configuration upon instantiation. They can also provision additional resources after the initial instantiation through an upgrade service within the catalog. Because of the culture of the organization, no chargeback mechanism is implemented.
Within six months, IT experiences these problems:
(a). Developers are complaining of poor and inconsistent performance
(b). Resource utilization has far exceeded expectations
(c). The environment has become very complex
(d). Since the resource pools are shared throughout the organization, IT has been unable to identify usage patterns, making capacity planning very difficult
What can the IT department do to address problem (a)?
- A. Divide the "application developer" and "big data" workloads into separate resource pools
- B. Offer additional, larger resource platform options to the developers
- C. Standardize on a subset of offerings to meet the needs of most developers and minimize the number of customization options
- D. Communicate appropriate SLAs that are realistic given the demand and resources available
Correct Answer: A 🗳️





