Prerequisites for Microsoft MB-920 Exam
It's important to be familiar with the prerequisites before taking MB-920. The prerequisites will help you understand the topics covered in the test. Besides, they will also guide you on how to go about preparing for the exam.
- Microsoft Dynamics 365 Customer Engagement Overview
- It is important to be familiar with the latest Dynamics 365 applications.
- You should have knowledge on how to use the Microsoft Dynamics 365 applications such as the Customer Service and Field Service.
- You need to have experience in using Azure Cognitive Services such as Text Analytics, LUIS, etc.
- Sales, Marketing and Customer Service
- You should have some knowledge on how to use the PowerApps, Flow, Portal, and PowerBI.
- Finance and Business Intelligence
- Basic knowledge of how sales process is used for managing opportunities
- You need to have some experience in implementing Dynamics 365 Customer Engagement and Power Platform solutions.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-920
What are the steps to follow for the registration of Microsoft MB-920 Certification
Before you register for MB-920, you must collect all the information about Microsoft Dynamics 365 Fundamentals (CRM).
- When you complete your registration process, choose your location and dates of the exam. You can also choose a suitable language from English or Japanese.
- Finally, pay the required fee for your exam and click on the “submit” button.
- In order to register for the MB-920 exam, visit the official website of Microsoft and create an account by using your credentials.
- Review the registration information, and then click Proceed to Checkout.
- Sign in to the Certification Dashboard by using your Microsoft account.
- On the certification path page, click Register for Exam.
- You need to fill up some basic information like your name, address and contact details along with other information related to your payment method etc.
Skills measured
- Describe shared features (10-15%)
- Describe Project Operations (10-15%)
- Describe Dynamics 365 Human Resources (5-10%)
- Describe Dynamics 365 Commerce (10-15%)
- Describe Dynamics 365 Supply Chain Management (25-30%)
- Describe Dynamics Finance (20-25%)
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Microsoft MB-920日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Describe Reporting, Integration, and Security in Dynamics 365 | 25-30% | - Describe workspace capabilities and business events - Describe reporting and integration capabilities - Describe security and user management |
| Describe Supply Chain Management in Dynamics 365 | 20-25% | - Describe spend management capabilities - Describe procurement and sourcing capabilities - Describe inventory management and warehouse management capabilities - Describe product information management |
| Describe Finance Essentials in Dynamics 365 | 25-30% | - Describe financial reporting and dimensional reporting - Describe core components of Dynamics 365 Finance - Describe fixed asset management capabilities |
| Describe Manufacturing in Dynamics 365 | 15-20% | - Describe manufacturing execution capabilities - Describe supply chain planning capabilities - Describe master planning capabilities |
