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NHA Phlebotomy-Technician Exam Syllabus Topics:

Section	Objectives
Topic 1: Safety and Compliance	- Infection control and standard precautions - OSHA regulations and patient safety - HIPAA and patient confidentiality
Topic 2: Special Collections	- Pediatric and geriatric considerations - Non-routine specimen collection methods - Capillary puncture (fingerstick/heel stick)
Topic 3: Routine Blood Collections	- Order of draw - Equipment selection and use - Venipuncture procedures
Topic 4: Specimen Processing and Handling	- Common errors and rejection criteria - Quality assurance procedures - Specimen transport and storage
Topic 5: Patient Preparation	- Patient identification and communication - Site selection and preparation - Specimen labeling procedures

NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

Question #1

A phlebotomist asks a patient to state their full name and date of birth. Which of the following patient safety practices is the phlebotomist performing?

A. Therapeutic communication
B. Chain of custody
C. Two-identifier verification
D. Quality control calibration

Reveal Solution Discussion 0

Correct Answer: C 🗳️

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Question #2

Which of the following actions should a phlebotomist take when preparing a specimen for transport?

A. Agitate the tube vigorously.
B. Wrap multiple tubes together.
C. Refrigerate infectious substances.
D. Hold the tube with stopper upright.

Reveal Solution Discussion 0

Correct Answer: D 🗳️

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Question #3

A phlebotomist in an emergency department is obtaining a blood sample from a patient who asks the purpose of the test. Which of the following responses should the phlebotomist give?