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Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security & Privacy | 6% | - Diagnose security and privacy configuration issues |
| File System & Storage | 8% | - Diagnose file system and volume problems |
| Diagnostic Tools & Methodology | 9% | - Apply Apple recommended troubleshooting procedures |
| Installation & Recovery | 8% | - Troubleshoot OS X installation and upgrade issues |
| Applications & Spotlight | 7% | - Resolve app behavior and Spotlight search problems |
| Family Sharing & iTunes | 4% | - Troubleshoot Family Sharing and iTunes-related issues |
| Peripherals & Devices | 8% | - Troubleshoot external hardware and connections |
| Accounts & Permissions | 8% | - Resolve user account and file permission problems |
| Networking & Connectivity | 8% | - Wired/wireless network configuration and troubleshooting |
| Startup Process | 8% | - Evaluate and resolve OS X startup issues |
| Time Machine | 8% | - Understand functionality and troubleshoot backup/restore |
| iCloud & Services | 8% | - iCloud sync and service connectivity issues |
Apple OS X Yosemite Troubleshooting Sample Questions:
1. Sarah cannot remember the iCIoud security code associated with iCloud or have access to any other devices with iCIoud Keychain enabled. What can Sarah do next?
A) Change the iCIoud password to create a new iCIoud security code.
B) Turn iCIoud Keychain off and on to create a new iCIoud security code.
C) Create a new iCIoud Keychain on iCloud.com.
D) Reset the iCIoud Keychain because Apple cannot recover a lost code.
2. A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?
A) Startup from OS X Recovery and choose the Get Help Online option.
B) She must first install OS X on an external disk, then use Safari to search Apple Support articles.
C) Startup from an OS X Install DVD and choose the Get Help Online option
D) In order to use Safari, the customer will have to restore the hard disk from a Time backup.
3. Which of the following are features of OS X designed to enhance the security and privacy of user content? SELECT THREE,
A) Boot Camp 5
B) Terminal
C) FileVault2
D) Firewall
E) Console
F) Gatekeeper
G) Safe Boot
4. Autumn is traveling for business and is attempting to complete some work on her MacBook Air while she is waiting at the airport for her next flight. She is attempting to recover an earlier version of a text file, but her computer is not connected to her backup drive. In the full-screen Time Machine browser, which of the following indicates a backup that is only available on the disconnected backup drive?
A) The tick mark for an unavailable, or non-existing, backup will pulse light and dark gray when Autumn moves the pointer over it.
B) When Autumn moves the pointer over a tick mark on the timeline, the tick mark is dimmed red.
C) Files in the section labeled "Local Snapshots" in the Time Machine browser are those from the disconnected backup drive.
D) When Autumn moves the pointer over a tick mark on the timeline, the tick mark displays a prohibitory sign.
5. Mary does not want a folder named Finance in her Documents folder to be searched when using Spotlight. What should Mary do to prevent searching in this specific folder?
A) Label the folder with a red tag from the Action pop-up men in the toolbar. Any items marked with a red tag are automatically excluded from Spotlight searches.
B) Change the folder permissions. Click on the folder in Finder, then choose Get Info from the File menu. Select the box for Not Available in Spotlight
C) Control-click the folder and choose Not Available in Spotlight from the Options menu.
D) Go to System Preferences > Spotlight > Privacy. Add any files or folders to this list.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C,D,F | Question # 4 Answer: B | Question # 5 Answer: D |
