Nov-2021 Latest Test4Engine CPHQ Exam Dumps with PDF and Exam Engine Free Updated Today!
Following are some new CPHQ Real Exam Questions!
NEW QUESTION 86
The primary purpose of an emergency preparedness program is to
- A. Manage the consequences of disasters that disrupt the facility's ability to provide care
- B. Prevent internal disasters that disrupt the facility's ability to provide care and treatment
- C. Provide evaluations of semi-annual evacuation drills
- D. Conduct evaluations of emergency training
Answer: A
NEW QUESTION 87
Once collected, performance measurement data require interpretation and analysis if they are to be used to improve the processes and outcomes of healthcare. Data can be used to compare:
- A. An organizations performance against itself over time
- B. An organization's performance against established benchmarks or guidelines
- C. The performance of one organization to the performance of a group of organizations collecting data on the same measures in the same way
- D. A, B and C
Answer: D
NEW QUESTION 88
Measurement of variation in health care and its application to quality improvement must begin with the identification and articulation of (Choose two):
- A. Assignable variation
- B. Understanding true variation versus artifact or statistical error
- C. What is to be measured?
- D. The standard against which is to be compared a process based on extensive research, trial and error and collaborative discussion
Answer: A,D
NEW QUESTION 89
Systematic sampling is achieved by numbering or ordering each element in the population (e.g., time order,
alphabetical order, and medical order) and then selecting every kth element. The key point that most people ignore
when doing a systematic sample is that:
- A. The starting point for selecting every kth element should be guaranteed through a random process and should be
equal to or greater than zero. - B. The starting point for selecting every kth element should be guaranteed through a random process and should be
greater than zero. - C. The starting point for selecting every kth element should be guaranteed through a random process and should be
less than k but greater than zero. - D. The starting point for selecting every kth element should be guaranteed through a random process and should be
equal to or less than k but greater than zero.
Answer: D
NEW QUESTION 90
Which part of a job description should be used in a criteria-based performance evaluation?
- A. Working conditions
- B. Salary grade
- C. Qualifications
- D. Duties and responsibilities
Answer: D
NEW QUESTION 91
One of the difficult things about quality is explaining how _________ is different from a process or system.
- A. Control
- B. Methods
- C. Tools
- D. A and B are same
Answer: D
NEW QUESTION 92
Juran Trilogy includes all the following sub-points under the major heading of quality planning EXCEPT:
- A. Determine the needs of those customers
- B. Identify who the customers are
- C. Develop a process that is able to produce the product
- D. Optimize the product feature to meet our needs and customer needs
Answer: C
NEW QUESTION 93
Overproduction
Inventory
Repairs/rejects
Motion
Processing
Waiting
Transport
These are the types of _____________ identified by Taiichiohno.
- A. Waste (activities that do not add value to the process)
- B. Areas to be focused during production
- C. Continuous improvement
- D. Quality controls
Answer: A
NEW QUESTION 94
Patients and their families have clearly articulated need respect to the care they receive. If the staff members they
encounter are nice but do not meet their needs, these staff members have delivered care inefficiently. It all means
that:
- A. The patient/family is very difficult or dysfunctional
- B. How can patients rate the skill of their doctors?
- C. No one comes here for a good time
- D. Nice is not the only aspect of quality care
Answer: D
NEW QUESTION 95
Licensing and accrediting bodies have relied heavily on structural measures of quality not only because the measures
are relatively stable and thus easier to capture but:
- A. They reliably identify providers who demonstrably la means to deliver high quality care
- B. They reliably indentify providers who are cheap
- C. They reliably identify physicians
- D. They can never la the means to deliver high quality care
Answer: A
NEW QUESTION 96
In earlier formulations, responsiveness to patients' preferences was just one of the factors seen as determining the quality of patient clinician interpersonal relationship. But, now it is translated into many factors.
Which of the following is out of such factors? (Choose three.)
- A. Respect for patients' preferences
- B. Respect for patients' expressed needs
- C. Respect for Respect for patient's convenience
- D. Respect for patients' values
Answer: A,B,D
NEW QUESTION 97
Stratification is the separation and classification of data into reasonably homogenous categories. It allows
understanding of differences in the data caused by all of the following EXCEPT:
- A. Time of the day
- B. Day of the week
- C. Area of facility
- D. Type of order
Answer: C
NEW QUESTION 98
Quality improvement approaches are derivatives and models of the ideas and theories developed by thought leaders and include all of the following EXCEPT:
- A. PDCA/PDSA
- B. Associate for process improvements
- C. Baldrige criteria
- D. ISO 2001
Answer: D
NEW QUESTION 99
Because of their detail and straightforward design, patient registries are a powerful source of quality improvement data. Registries usually are specialty or procedure specific.
For instance (Choose two):
- A. Enrollment in disease management program
- B. Total joint replacement
- C. Patient's bile test
- D. Acute myocardial infraction
Answer: B,D
NEW QUESTION 100
Generally, effective performance measurement benefits organizations in the following way/s EXCEPT:
- A. Helps to meet internal patients' care requirements
- B. Provides factual evidence of performance
- C. Promotes ongoing organization self-evaluation and improvement
- D. Illustrate improvement
Answer: A
NEW QUESTION 101
It involves identification and selection of a patient's medical record or group of records after the patient has been
discharged from the hospital or clinic. Many proponents of medical record review believe it to be the most accurate
method of data collection. What is it?
- A. Scanners
- B. Retrospective data collection
- C. Data collection forms
- D. Prospective data collection
Answer: B
NEW QUESTION 102
Credentialing refers to the process of _______________ a well qualified staff that is able to deliver highest-quality
care.
- A. Hiring
- B. Awarding
- C. Compensating
- D. Nominating
Answer: A
NEW QUESTION 103
Which of the following is the relationship between clinical outcomes and patient satisfaction? Besides measuring
morbidity and mortality, this management takes into account the quality of healthcare received from the patient's
perspective.
- A. Outcome management
- B. Benchmarking
- C. Clinical pathways
- D. Outcome measures
Answer: B
NEW QUESTION 104
_______________ is based on a simple principle-statistical probability. In other words, within a known population of
size n, there will be a fixed probability of selecting any single element.
- A. Systematic sampling
- B. Non-probability sampling
- C. Random sampling
- D. Probability sampling
Answer: D
NEW QUESTION 105
The following represents two samples of five hospitals' hysterectomy rates per 1,000 women aged 40-60 years of age:
Rates Mean Standard Deviation
- Sample A 3, 5, 7, 8, 5 5.6 1.8
- Sample B 4, 5, 6, 7, 5 5.4 1.1
In analyzing this information, it can be concluded that:
- A. Sample A's performance is superior to Sample B's
- B. There is a data collection error in Sample B
- C. There are more cases in Sample B
- D. Sample A has more variability than Sample B
Answer: D
NEW QUESTION 106
The manager's perspective on quality differs markedly from that of clinicians and patients on:
- A. Efficiency, effectiveness and access
- B. Equity, access and technical performance
- C. Efficiency, cost effectiveness and equity
- D. Responsiveness to patient preferences
Answer: C
NEW QUESTION 107
All of the following are characteristics of probability sampling EXCEPT:
- A. The selection of items from the population is determined solely according to known probabilities by means of a random mechanism, usually using a table of random digits
- B. Listing of selected sample on a priority basis on a sampling sheet
- C. The sampling error (i.e., the difference between results obtained from a sampling survey and results that would have been obtained from a census of the entire population conducted using the same procedure as in sampling survey) can be estimated, and, as a result, the precision of the sample result can be evaluated.
- D. A specific statistical design is followed
Answer: B
NEW QUESTION 108
Because of the goals of care can be defined broadly, outcome measures have come to include the costs of care as well as patients' satisfaction with care.
In formulations that stress the technical aspects of care, however outcome typically refers to:
- A. Appropriate and potentially harmless care
- B. Desired results
- C. Special set of clinical activities
- D. Health status-related indicators such as whether the pain subsided
Answer: D
NEW QUESTION 109
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