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HP Selling HP Enterprise Server Solutions and Services Sample Questions:

1. Your customer purchased Collaborative Support when they ordered a number of HP servers for their data center The customer is experiencing problems with Red Hat software on these servers How can HP help the customer resolve this software problem?

A) HP will troubleshoot the software problem for the customer and take responsibility for the issue until it is resolved.
B) HP will first determine if the problem is related to hardware or software If the problem is due to a software issue. HP will direct the customer to Red Hat for resolution
C) HP will first recommend a fix, If this fix does not resolve the problem. HP will contact Red Hat on behalf of the customer and work together for a resolution
D) HP will direct the customer to Red Hat for resolution because software issues are not covered by Collaborative Support.

2. Which HP vision statements are reflected in Project Odyssey? (Select two.)

A) To increase compute density to enable workload provisioning for big data
B) To accelerate hyperscale workloads by using the lowest-power CPUs across the x86 ecosystem
C) To support emerging cloud and massive-scale environments for high-performance computing
D) To boost flexibility and availability of x86 systems with Integrity nPars technology to expand the mission-critical experience across UNIX and x86-based architectures

3. Which two benefits does Proactive Insight provide to customers? (Select two.)

A) greater memory addressability
B) 3D Sea of Sensors
C) Smart Update Manager
D) workload-targeted cartridges
E) 1GB Ethernet NICs

4. A customer requires a regular review of their firmware and software as part of their support agreement.
Which support service should the customer choose?

A) Proactive Care
B) Insight Online Portal
C) ServiceOne
D) Insight Remote Support

5. Which type of consumer is the most profitable, according to research?

A) multichannel
B) educated
C) budget sensitive
D) open-sourced

Solutions: